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Troubleshooting
Below
are troubleshooting tips that should help you find answers
to the most commonly asked questions about DogWatch
products.
You can also check our
FAQ and Training
Tips sections.
Adjust the Collar
Adjust the collar as needed.
Remember - collar fit is critical! Make sure the collar is
on tightly enough to keep the posts in good contact with the
dog's skin. When checking collar snugness, place no more
than one finger width between contact posts and the dog's
neck. Be sure the dog's neck is down, in the sniffing
position, as this is when the dog's neck is the smallest.
During colder months, you dog's fur may be thicker and you
may need to trim the fur under the collar to be sure the dog
receives the correction. If your dog has a naturally thick
coat, you may need to trim the fur year-round. Longer
contact posts are available for especially heavy-coated
dogs.
If your dog was trained to the DogWatch® system as a puppy,
chances are he or she has grown and may need a larger
collar.
Test the Battery
A battery tester is included
with your system. Place the tester on the collar and hold it
up to the transmitter or walk out to your driveway where you
can see the driveway cut where the wire is buried. A light
on the battery tester and audible tone on the receiver
confirms that the collar is operating properly. If you get
the audible warning but not a light, replace the battery.
The 3.6 volt battery for the R8 and R3000 receiver lasts two
years, and the 7.5 volt (R300 Receiver) and 3.0 volt
batteries (Performance Series R7) last about 6 months.
Check Contact Posts and
Transmitter
Check contact posts and the
battery cap on the R8, R7, R3000 or AR300 receiver collar
and tighten if needed. Check the screws on the R6 receiver
to be sure they are not loose. Also, check the lights on the
transmitter occasionally.
For FM Transmitters: The red light shows you have AC power to the system, the
blinking green light shows there are no breaks in the wire.
If you have a wire break, the blinking green light will go
out and an audible warning will sound.
Note: FM transmitters are labeled: T3000 or PT3
Performance Series
For AM Transmitters: The red light shows you have AC
power to the system, the green* light shows there are no
breaks in the wire.
The green loop light will blink quickly when the Rate is set
on "1". When the Rate is set on "2" the green loop light
will blink slowly and when the Rate is on "3" the green loop
light will be a steady green light. It will no longer blink.
If a wire break occurs, the green light will go out and you
will hear an audible chirping sound.
Note: AM transmitters are labeled T300.
If both lights go out on either your FM or AM transmitter,
you may have experienced a lightning surge. If your
transmitter is plugged into a GFI outlet, reset it and your
transmitter will operate. If you still experience problems,
contact us for assistance.
Know where your wire is buried
Use the training flags to mark
your yard before any landscaping is done. You can locate
your underground wire by using the receiver collar.
Hold the receiver at the dog's neck height (at your knees)
and hold the receiver with the contact posts up. Walk
perpendicular toward the boundary wire. When you first hear
the audible tone only, mark the area with a training flag.
Walk to the opposite side of the boundary and walk back in
toward the boundary wire. When you first hear the audible
tone, mark the area with a flag. The middle distance between
where you placed the flags should be where the wire is
buried, give or take a few inches. If you continue to walk
toward the boundary wire, you will hear both the audible
tone and correction beeps. Depending how wide the avoidance
range is, depends on the distance between the flags. Be sure
your range is set correctly on the transmitter. The range
can be set up to 6 feet on either side of the boundary wire.
You can also refer to your Instructional DVD or see "Signal
Range" below.
Signal Range
The dial for adjusting the range
is located on the right side of transmitter. Depending on
the size of your property and needs of your dog, signal
range may vary from the boundary wire. Your dealer has
adjusted the range that is most suitable for your dog and
yard.
Be aware that the signal range dial is very sensitive.
Changing the signal field can significantly compromise the
effectiveness of the boundary loop, so you should not change
this setting unless we recommend it.
If you increase the signal field, be sure to only turn the
dial clockwise in small increments. Remember, increasing the
signal range, decreases the safety zone for the dog.
If you decrease the signal range, be sure to turn the dial
counterclockwise in small increments.
Pets Need Time Off
Remember to remove the collar at
night. If your dog stays outside, periodically remove the
collar and check for irritation.

Email us:
info@dogwatchfla.com
1-877-352-DOGS (3647)
© Copyright 2005-2008 DogWatch® of
Greater Gainesville Ocala
Also servicing: Crystal River, Brooksville, Spring Hill,
Inverness, Beverly Hills
All rights
reserved. No photographs, illustrations, or text may be
reproduced in any form without the express written consent.
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