Below
are the most frequently asked questions about the DogWatch
Hidden Fence products and training. If the answer to your
question is not here, please
contact us.
You can also check our Troubleshooting and Training Tips sections.
What is a DogWatch Hidden
Fence System?
The DogWatch Hidden Fence is a pet containment system that uses radio signals to keep your dog within a designated boundary.
How does it work?
A buried wire carries harmless radio signals around the designated area. Your dog wears a small receiver on a collar that signals him by emitting a mild stimulation, or correction, when he gets too close to the boundary.
How does my dog learn where the boundary is?
Your dog learns the boundaries through voice commands and visual flags that are set inside the fence. The dog goes through a training session for a few minutes each day for 7 to 10 days. With training, the dog remembers the placement of the flags and is taught to stay within the border. During the training period, flags are slowly taken away. If the dog goes to within 5-10 feet of the boundary, he will hear a warning sound that means he is getting close to the boundary. If the dog reaches the boundary, he will receive a correction.
How is DogWatch different from Invisible Fence® and other brands?
DogWatch Hidden Fences should not be confused with Invisible Fence® or Invisible Fencing® which are products and registered trademarks of Invisible Fence, Inc.
Exclusive safety and
convenience features make DogWatch Hidden Fences the
best choice in the pet containment fence industry.
SafeLink™ FM Technology!
DogWatch is the only Hidden Fence System that
uses an FM radio (fences from all other pet fencing
brands use AM radio) signal. SafeLink provides your pet
with the best protection against unintentional
stimulation from stray radio signals (e.g., garage door
openers, televisions and computers). Police, fire and
aircraft equipment all use an FM system. SafeLink is
more safe and secure for your pet.
Extended Battery Life For Greater Safety and
Consistent Performance!
Both
the R8 and R1200 Receivers deliver two-year battery life
— eight times longer than the battery life of an
Invisible Fence ® receiver! The less often you change
batteries, the less likely your containment system will
fail due to a loss of battery power. And there’s the
added bonus of being more environmentally friendly — in
10 years, you’ll be using only five DogWatch batteries
instead of 40 Invisible Fence ® batteries! DogWatch is a
Green Company!
Lower Maintenance Costs!
Not surprisingly it also costs less to buy five
batteries than 40! A lot less!! And while we strongly
recommend that you purchase replacement batteries for
your dog containment fence from your local Dealer,
DogWatch replacement batteries are standard lithium
batteries that are available from a variety of sources.
In short our batteries last longer, cost less and are
more easily obtainable which helps maintain the most
reliable long term containment for your dog.
Convenient Features for Pet Owners!
• Our status light tells you if the receiver is
operating properly, indicates what training level you’re
using, and when the battery power is low.
• DogWatch includes a unique feature that allows you to
correct your dog with an audible-only reminder when he
approaches the electronic fence. This pet-friendly™
feature is available on all DogWatch products.
• DogWatch features the broadest pet training range in
the industry. Whether your pet is timid or energetic, we
have a training level that will uniquely meet their
needs.
• YOU can adjust our receiver to the training level that
works best for your pet's personality and size. No need
for a service call or any other charges.
Is the DogWatch fence similar to an electric fence?
No! The underground runs on
radio signals. A transmitter (which is plugged in) allows
the fence to emit radio signals, which are picked up by
the receiver collar worn by the dog when he approaches or
reaches the boundary.
Will the stimulation from the collar hurt my dog?
No! This type of stimulation has been used in dog training for over 40 years. A dog’s skin resistance is about 20 to 25 times greater than of humans. Furthermore, the amount of correction can be adjusted so that a dog receives the appropriate level of stimulation for its size. DogWatch systems have been tested by a major veterinary college, and are used and recommended by veterinarians.
Will the system work for more than one dog?
Yes. There is no limit to the number of dogs a system can protect at one time.
Is the system safe during a lightning storm?
The DogWatch Hidden Fence
System has lightning surge protection in the transmitter
and uses an external surge protector. Of course, your dog
should be safe in the house during a lightning storm!
What if my dog gets past the fence – how does the system react?
The receiver shuts down automatically after 15 seconds to guard your pet against over-correction. In addition, our receiver offers the fastest reaction time if your dog challenges the boundary, thanks to our FastReact feature.
How much does it cost? What if I move?
DogWatch Hidden Fencing can cost much less than traditional fencing. And once you buy the system, you can expand it or take it with you when you move. Contact your local dealer for an estimate on your individual yard.
How big an area will it cover?
DogWatch offers models that can cover properties up to 200 acres. Contact us for a free consultation and estimate.
How does my dog learn to use
it?
Typically, we will conduct initial training with you and your dog. We have developed an in-depth training program that takes about 10-15 minutes per day for two weeks. Avoidance training is used to teach your dog to stay on your property.
Does it keep other dogs out?
The DogWatch Hidden Fence system is designed to keep your dog at home and out of trouble. It will only keep other dogs out if they are wearing DogWatch collars.
How old does my dog have to be before training begins?
As a general guideline, your dog should be at least 5 to 6 months old. However, some dog may mature earlier than others because of breed, size or disposition. When we meet with you and your pet, we will evaluate your dog and make a recommendation when training should begin.
What if my dog has a history of biting people?
This product is not intended for use with dogs that have a history of aggressive behavior.
Can my dog get out?
If the initial training was done properly, this will rarely happen. If the dog does get out, check to make sure the collar is on securely. You may also increase the range of the signal to keep the dog further from the boundary or increase the correction level. We are also available to support you. There are many ways to adjust the DogWatch System. Call us if you need help.
Is there a guarantee on the DogWatch System?
Our new Performance Series system carries a lifetime manufacturer's warranty when installed by us. Our I-50 Indoor System is warranted for two years. There is also a limited 30-day money-back guarantee if you are not satisfied with the system.



